Shipping Policy

At Orvexa Beauty, we are committed to delivering your order as quickly and efficiently as possible. We carefully process every order to ensure your products arrive safely and in perfect condition.

 

Order Processing

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information, allowing you to monitor your delivery every step of the way.

 

Shipping Times

Delivery times may vary depending on your location and the shipping carrier. On average, orders are delivered within:

• International Orders: 2–10 business days

Please note that delays may occur during peak seasons, holidays, or due to circumstances beyond our control.

 

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Promotional free shipping offers may be available from time to time.

 

Returns & Refunds Policy

Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

 

Return Eligibility

Items may be returned within 30 days of delivery if they:

• Are unused and in their original condition.

• Are returned in their original packaging.

• Have not been damaged after delivery.

For hygiene and safety reasons, certain beauty and personal care products may not be eligible for return once opened or used.

 

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. Include your order number and photographs of the item so we can resolve the issue promptly.

 

Refund Process

Once your return has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method within 5–10 business days.

 

Return Shipping Costs

Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect.

 

Contact Us

If you have any questions regarding shipping, returns, or refunds, our customer support team is always happy to assist you.

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At Orvexa Beauty, we strive to provide a smooth shopping experience and ensure every customer shops with confidence. ✨